Terms and Conditions

These Terms and Conditions form a legally binding agreement between you and Mostbet (the operator) governing your use of the platform at mostbet.ng, including all associated websites, mobile applications, and services. By registering an account or placing any bet, you accept these terms in their entirety. If you do not agree with any provision, you must not use the platform.

1. Definitions

In these Terms and Conditions, the following terms have the meanings set out below: 'Account' means your personal user account created on the platform; 'Bet' means any wager placed through your Account; 'Bonus' means promotional credits or free spins offered by the operator; 'Deposit' means funds transferred to your Account; 'Withdrawal' means funds transferred from your Account to your nominated payment method; 'Dormant Account' means an Account with no activity for 12 months or more; 'You' or 'Your' refers to the individual user of the platform.

2. Eligibility and Right to Register

You may register an Account only if you: (a) are at least 18 years of age; (b) have the legal capacity to enter into binding contracts; (c) are not located in or a resident of any jurisdiction where gambling is prohibited or where the operator is not licensed to operate; (d) are not an employee, affiliate, or contractor of Mostbet or any related entity; (e) have not been previously suspended or permanently closed by the operator; and (f) are not subject to any legal restriction preventing your participation in online gambling.

3. Account Registration and Responsibility

You may hold only one Account per person, household, IP address, and payment method. You are responsible for providing accurate, complete, and current information during registration. You must immediately notify the operator of any changes to your personal or contact details. You are solely responsible for maintaining the confidentiality of your password and login credentials. You must not share your Account with any third party. The operator is not liable for any unauthorized access or loss resulting from your failure to protect your credentials. You agree to notify the operator immediately of any suspected unauthorized use of your Account.

4. Account Verification (KYC)

The operator is required to verify your identity and address before you may withdraw funds. You must provide valid documentation including a passport or national ID, proof of address, and verification of your payment method. The operator may request additional information at any time to comply with anti-money laundering and know-your-customer regulations. Failure to provide requested verification documents within a reasonable timeframe may result in suspension of your Account. For full details on verification requirements, please refer to the KYC Policy.

5. Deposits and Withdrawals

Deposits are processed instantly at no charge from the operator. Available payment methods include OPay, Moniepoint, Bank transfer, Visa, Mastercard, Skrill, Neteller, Bitcoin, Ethereum, and USDT. Withdrawals are processed within 24 hours and are also free of operator fees. The minimum withdrawal amount is USD 50 (approximately NGN 75,000). Withdrawals are paid to the original payment method used for your deposit. You may not withdraw funds until you have completed identity verification. Bonus funds must be wagered in accordance with the Bonus Terms before withdrawal is permitted. The operator reserves the right to refuse a withdrawal request if it suspects fraud, money laundering, or breach of these Terms.

6. Dormant Accounts

An Account is considered dormant if no activity (bets, deposits, or logins) occurs for 12 consecutive months. The operator may charge a dormancy fee to dormant Accounts. Any remaining balance in a dormant Account will be retained and may be withdrawn at any time upon reactivation, provided the Account holder can verify their identity. The operator will attempt to contact you before applying any dormancy fee.

7. Prohibited Conduct

You must not engage in any of the following activities:

8. Operator's Rights and Account Closure

The operator reserves the right to suspend or permanently close your Account at any time without prior notice if you breach these Terms or engage in prohibited conduct. Upon suspension or closure, the operator may forfeit any outstanding balance or winnings. The operator may also confiscate funds if it has reasonable grounds to believe you have engaged in fraud, money laundering, or collusion. The operator reserves the right to modify these Terms at any time with 30 days' written notice. Your continued use of the platform after such notice constitutes acceptance of the modified Terms. In the event of a material breach, the operator may close your Account and retain all funds without notice.

9. Responsible Gaming

Mostbet is committed to promoting responsible gambling. You may set deposit limits, loss limits, and session time limits on your Account. You may also request a cool-off period (temporary self-exclusion) or permanent self-exclusion. For full information on responsible gaming tools and support resources, please refer to the Responsible Gaming Policy.

10. Bonuses and Promotions

All bonuses, free spins, and promotional offers are subject to separate terms and conditions. Bonuses are valid for 30 days from the date of issue and must be wagered in accordance with the wagering requirement before withdrawal. For complete details on bonus eligibility, wagering requirements, and restrictions, please refer to the Bonus Terms.

11. Errors and Malfunctions

All bets are placed at your own risk. If an obvious error occurs in the display of odds, payout calculations, or game outcome, the operator reserves the right to void the affected bet and refund your stake. If a technical malfunction prevents the placement or settlement of a bet, the operator will refund your stake in full. The operator is not liable for losses resulting from your internet connection, device failure, or other technical issues on your end. Any dispute regarding a bet must be reported to the operator within 30 days of the event.

12. Limitation of Liability

To the fullest extent permitted by law, the operator is not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform, including loss of profits, data, or goodwill. The operator's total liability to you for any claim shall not exceed the amount of your last deposit. The operator is not liable for any third-party services, payment processors, or external systems beyond its control.

13. Intellectual Property

All content on the platform, including the website design, logos, trademarks, software, graphics, and text, is the exclusive property of Mostbet or its licensors. You may not reproduce, distribute, modify, or transmit any content without prior written permission. Unauthorized use of the operator's intellectual property is prohibited and may result in legal action.

14. Applicable Law and Jurisdiction

These Terms and Conditions are governed by the laws of Curaçao. The operator is licensed under Curaçao eGaming. Any dispute arising from these Terms shall be subject to the dispute resolution procedures set out in the Dispute Resolution Policy. You agree to submit to the exclusive jurisdiction of the operator's chosen dispute resolution forum.

15. Dispute Resolution

If you have a complaint or dispute with the operator, you must first contact customer support at [email protected] or via live chat (available 24/7). If the matter is not resolved to your satisfaction, you may escalate your complaint in accordance with the Dispute Resolution Policy.

16. Language

These Terms and Conditions are provided in English. If the Terms have been translated into another language, the English version shall prevail in the event of any discrepancy or conflict.

17. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, that provision shall be severed, and the remaining provisions shall continue in full force and effect.

18. Notifications

The operator may send you notifications via email, SMS, in-account messages, or push notifications. You are responsible for keeping your contact information current. Important notices, including changes to these Terms, will be sent to the email address registered on your Account. Your continued use of the platform constitutes acceptance of any notification sent in this manner.

19. Contact Information

For questions or concerns regarding these Terms and Conditions, you may contact the operator at [email protected] or via live chat at mostbet.ng. Customer support is available 24/7 in English and multiple other languages. Mostbet online is operated under a Curaçao eGaming license and is committed to providing a safe and fair gaming environment.

20. Last Updated

These Terms and Conditions were last updated in January 2025. The operator reserves the right to update these Terms at any time. Changes will be posted on this page with an updated date. Your continued use of the platform after any update constitutes your acceptance of the revised Terms.