Cookie Policy
This Cookie Policy explains how Mostbet (mostbet.ng) uses cookies and similar tracking technologies when you access our platform. We are committed to transparency regarding data collection and your right to control how your information is used. This policy applies to all visitors and players in Nigeria and complies with international privacy standards.
What Are Cookies and Related Technologies?
Cookies are small text files stored on your device when you visit our website or use our mobile app. They allow us to remember your preferences, maintain your session, and improve your experience. We also use related technologies including pixels (small tracking images), local storage (browser-based data), and software development kits (SDKs) from third-party providers to collect and analyse information about your activity.
Purposes of Cookie Use
We use cookies for several legitimate purposes to operate our platform and serve you better:
- Functionality — to keep you logged in, remember your settings, and enable core features like live betting and account management
- Security — to detect fraud, prevent unauthorized access, and protect your account with CSRF tokens and session validation
- Analytics — to understand how you use Mostbet, which pages you visit, and how long you stay, helping us improve performance
- Marketing and advertising — to show you relevant promotions and measure the effectiveness of our campaigns
- Personalization — to tailor content, odds formats, and game recommendations based on your preferences and behaviour
- Third-party integrations — to enable social media login, live chat support, and payment processing
Cookie Categories
Cookies are classified into four categories based on their function and necessity:
Strictly Necessary Cookies
These cookies are essential for the platform to function. They enable authentication, maintain your session, prevent fraud, and process your bets and transactions. You cannot disable these cookies without losing core functionality. Examples include session identifiers, CSRF protection tokens, and login credentials.
Functional and Preference Cookies
These cookies remember your choices, such as your preferred odds format (decimal, fractional, American), language, theme settings, and account preferences. They enhance your experience by personalizing the interface without being strictly necessary.
Performance and Analytics Cookies
We use these cookies to collect data about how you interact with our platform — which games you play, how long you browse, and which features you use. This helps us identify technical issues, optimize performance, and understand user behaviour patterns.
Marketing and Advertising Cookies
These cookies track your activity across websites to deliver targeted advertisements and measure campaign performance. They may be set by us or by third-party advertising partners. You can opt out of marketing cookies without affecting core platform functionality.
Cookie Table
The following table lists the primary cookies used on Mostbet:
- Cookie Name
- Purpose
- session_id
- Maintain user session and authentication
- user_preferences
- Store language, odds format, and theme settings
- csrf_token
- Prevent cross-site request forgery attacks
- _ga
- Google Analytics — track page views and user behaviour
- _fbp
- Meta Pixel — measure conversions and retargeting
- _hjid
- Hotjar — record user sessions and heatmaps
- marketing_id
- Identify users for targeted advertising campaigns
- device_fingerprint
- Detect fraud and verify device legitimacy
- affiliate_ref
- Track affiliate and referral source
Third-Party Providers and Data Sharing
Mostbet works with the following third-party providers who may set cookies or collect data on our platform:
- Google Analytics — collects anonymized data about user behaviour and platform performance
- Meta Pixel — measures conversions, optimizes ads, and enables retargeting on Facebook and Instagram
- Hotjar — records user sessions, heatmaps, and feedback to improve user experience
- Payment processors (OPay, Moniepoint, Skrill, Neteller, Visa, Mastercard) — set cookies to secure transactions
- Live chat providers — enable customer support and communication
- Social media platforms (Google, Facebook, Twitter, Telegram, Steam) — facilitate social login and sharing
- Advertising networks — deliver targeted ads and measure campaign effectiveness
These providers may transfer data outside Nigeria to process information. By using Mostbet, you consent to such transfers in accordance with applicable data protection laws.
Managing Your Cookie Consent
You have control over cookies through multiple methods:
Cookie Banner
When you first visit Mostbet, a cookie consent banner appears. You can accept all cookies, reject non-essential cookies, or customize your preferences by category. Your choice is saved and respected across future visits.
Account Settings
Log into your Mostbet account and visit your privacy or cookie settings to adjust your preferences at any time. You can enable or disable marketing, analytics, and functional cookies without affecting your ability to play.
Browser Controls
Most web browsers allow you to block or delete cookies through their settings. You can also enable 'Do Not Track' signals, though Mostbet may not respond to all such signals. Mobile apps may offer similar privacy controls in their settings menus.
Consequences of Disabling Cookies
If you disable strictly necessary cookies, the following features will not work:
- You will not remain logged in and must re-enter credentials on each visit
- Your bets and transactions may not process correctly
- Security protections against fraud may be compromised
- Your account preferences and settings will not be saved
- Live betting and real-time features may malfunction
Disabling functional, analytics, and marketing cookies will not prevent you from using Mostbet, but your experience may be less personalized and you will see non-targeted advertisements.
International Data Transfers
Some of our third-party providers (such as Google, Meta, and Hotjar) are based outside Nigeria and may transfer cookie data to their servers in other countries. These transfers are necessary to provide analytics, advertising, and support services. We ensure that such transfers comply with applicable international data protection standards and that your data receives adequate protection.
Policy Updates
Mostbet may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or our practices. We will notify you of material changes by posting the updated policy on mostbet.ng and updating the 'Last Updated' date. Your continued use of the platform after changes constitutes your acceptance of the revised policy.
Contact and Further Information
If you have questions about our use of cookies or wish to exercise your privacy rights, please contact our support team at [email protected] or via live chat (available 24/7). For comprehensive information about how we collect and use all personal data, please review our Privacy Policy. For more details about responsible gaming and account protection, visit the Mostbet online game platform or contact our support team.